Technology

Service & Support

Your onsite user manual and/or product sticker include information on the most commonly required functions, such as putting Smartcool's products into manual bypass, checking for ongoing savings, etc.

Your onsite user manual or product sticker should also have the contact information for your local technical support. If local support is not available, the Smartcool team is available to help you with any problems you may have with an installation of Smartcool products.

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Canada: +1 888-669-1388
UK: +44 1420 544868
USA: +1 866-571-6554

Warranty Statement

Smartcool warrants the products to be free of defects in material and workmanship for a period of eighteen months from the date of installation. This warranty applies only to new products and shall be limited to the repair and replacement of the defective components or workmanship. The defective products shall be returned to Smartcool for repair.

Where Smartcool has carried out the installation Smartcool warrants the installation to be free of defects for a period of eighteen months from the date of installation. Smartcool will provide a free on site repair service during the first year of the warranty period.

Smartcool or their authorized service agent shall carry out all warranty repairs. The warranty shall not apply if the products are modified, repaired, tampered with or incorrectly installed by persons other than those authorized by Smartcool. Smartcool reserves the right to charge at the prevailing standard service rate for any service rendered not covered by this warranty.

Latest Press Releases

Smartcool Comments on Fiscal 2011 and Discusses 2012

Vancouver, BC. May 9, 2012, Smartcool Systems Inc. (TSX-V: SSC) has reported its audited fourth quarter results for the three months and the fiscal year ended December 31, 2011. The year ending December 31, 2011 was a challenging year for Smartcool where expectations for revenue growth did not ma...

Hilton Hotel Malta Improves Energy Efficiency with Smartcool

Vancouver, BC.   February 2, 2012, Smartcool Systems Inc. (TSX-V: SSC) continues to see superb results from 2M Energy Solutions, the leading distributor of Smartcool’s products in Malta. Since the beginning of its Smartcool distribution agreement in February 2009, 2M Energy has continued t...

Smartcool Achieves Profitability and Major Growth in the Fourth Quarter of 2011

Vancouver, BC.   January 24, 2012, Smartcool Systems Inc. (TSX-V: SSC) is pleased to announce that the company has experienced the anticipated growth in its business and achieved profitability during the fourth quarter of 2011. In this quarter, Smartcool achieved the most revenue earned in...

Smartcool Announces Private Placement Offering

VANCOUVER, BC. January 17, 2012. Smartcool Systems Inc. (TSX-V: SSC) announces that further to its news releases dated November 15, 2011 and December 6, 2011, the company will not proceed with the closing of the final tranche of the private placement as initially announced on November 15, 2011. ...

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