Technology

Customer Service

Every Smartcool installation is fully supported by Smartcool or one of our local distributors. Customers can find basic information in their product user manual to help them check savings or put their ECO3 or ESM into manual bypass.

For extra help, you should contact your local technical support- this is usually the person who installed the ECO3 or ESM for you. If local support is not available, the Smartcool team is available to help you with any problems you may have.

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UK: +44 1420 544868
USA: +1 866 571 6554
Canada: +1 604 669 1388

Warranty Statement

Smartcool warrants the products to be free of defects in material and workmanship for a period of eighteen months from the date of installation. This warranty applies only to new products and shall be limited to the repair and replacement of the defective components or workmanship. The defective products shall be returned to Smartcool for repair.

Where Smartcool has carried out the installation Smartcool warrants the installation to be free of defects for a period of eighteen months from the date of installation. Smartcool will provide a free on site repair service during the first year of the warranty period.

Smartcool or their authorized service agent shall carry out all warranty repairs. The warranty shall not apply if the products are modified, repaired, tampered with or incorrectly installed by persons other than those authorized by Smartcool. Smartcool reserves the right to charge at the prevailing standard service rate for any service rendered not covered by this warranty.

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Latest Press Releases

Smartcool Installs ECO3 at Premier League Football Club Stadium To Provide Energy Savings

The installation at a top UK Premier League Football Club Stadium will provide Energy Reductions and deliver significant Financial and Environmental BenefitsVancouver, B.C. December 12, 2017, Ted Konyi, CEO, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce that the company has...

Smartcool Introduces the ECOhome to the Residential Air Conditioning Market

Savings of up to 40% to the HomeownerVancouver, B.C. December 5, 2017, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce the release of a new product, the ECOhome, which will focus on the lucrative residential air conditioning market.

Smartcool Announces Valor Energia, A New Brazilian Distributor

Vancouver, B.C. November 21, 2017, Steven Martin, Smartcool’s Executive VP EMEA, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce the addition of a new distributor for its Energy Efficiency products in Brazil.

Smartcool Systems Inc. Adds Business Development Manager as Growth Continues to Accelerate in the UK

Vancouver, B.C. November 15, 2017, Steven Martin, Smartcool’s Executive VP EMEA, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce the addition of Julian Sylvester, an experienced Sales Executive who has an extensive background within the energy efficiency market.

Smartcool Continues to add Sales Staff as Growth Accelerates in the UK

Vancouver, B.C. October 25, 2017, Steven Martin, Smartcool’s Executive VP EMEA, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce the addition of a seasoned Sales Executive to the UK team with more to be announced soon. The additional sales executive, Jon Cullum, has an extensiv...

Smartcool Saves 30% Power Consumption At A Quick Serve Restaurant in Jamaica

Customer Operates 60 LocationsVancouver, B.C. October 17, 2017, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce the results from an initial installation at a Quick Serve Restaurant (QSR) in Kingston, Jamaica.

Smartcool Establishes North American Installation Network

Vancouver, B.C. September 26, 2017, Ted Konyi, CEO, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to announce that the company is establishing an installation and servicing network for its operations in North America.

Anesco Ltd., A Cleantech 100 Co. and Smartcool Progress Their Sustainable Technology and Energy Par…

The UK’s leading energy efficiency solutions provider and Sunday Times Fast Track 100 company, Anesco Ltd, have strengthened their No1 position in the UK by partnering with Smartcool to deliver further energy saving solutions.

Smartcool Distributor Installs at McDonald’s Chain in Riyadh

Achieves 20% Savings on Air-conditioning costs at The Luxury Tiara Hotel RiyadhVancouver, B.C. September 12, 2017, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to report that Kafaat Energy Company, its distributor in Saudi Arabia has been appointed by Riyadh International Catering C...

Smartcool 2nd Quarter Revenues Grow 300% over 1st Quarter

Vancouver, B.C. August 29, 2017, Smartcool Systems Inc. (TSXV: SSC OTC: SSCFF) is pleased to report that it has filed its Second Quarter Management Discussion and Analysis ("MD&A") and unaudited financial statements for the six-month period ended June 30, 2017, on SEDAR.

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